Category Archives: Video

Evaluating Training & Awareness Programs

Each year, retail organizations spend billions of dollars on training and awareness programs.  In this video, Walter Palmer, CEO/President of PCG Solutions, discusses how to measure the effectiveness of your Loss Prevention & Safety training programs based on Kirkpatrick’s Four Level Model.

 

Understanding the “Levers” of Performance

In this video, Walter Palmer, CEO/President of PCG Solutions, identifies the various levers of performance and highlights the importance of identifying the correct lever before expending time and money on a “solution.”

LP Magazine 10 Year Anniversay

I recently had the pleasure of attending the annual Editorial Advisory Board meeting for LP Magazine and helping them celebrate ten years of success.  Jack, Jim, and the entire staff at the magazine have done a wonderful job with this publication and our industry has been much improved by it.

As part of the celebration, my video team put together a special tribute to the magazine’s success that can viewed below.

Awareness vs. Performance

In this video, Walter Palmer, CEO/President of PCG Solutions, discusses the distinction between “awareness” and “performance” in the business context and why it matters when identifying your training objectives.